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        Frequently Asked Questions
What information should I provide before you start to design my new logo?
To create professional logo design, we will ask you for information like:
  • name of your product or company, its purpose, your slogan if you have one.
  • how you are going to use your logo (for web, printing or both purposes).
  • whether you have some ideas about what should your logo should look like, your prefered colors and whether you want a gradient in your logo (smooth changes of colour, see example ) or not.
  • any other additional information you want us to know, that you find important for logo design e.g. values you want to express in logo, information about your target group (are your potential customers attracted by new hi-tech or traditional things, what field do they work in, what is their lifestyle), etc.
Who owns the copyright of the final logo?
You do. After you pay and receive the final logo, you become the owner of all copyrights. That means you can freely use, copy and edit provided logo design. That includes also registering the logo. We will not offer your design to other clients. We only reserve the right to present your logo in our portfolio.

Copyrights to other design samples that were created for you in the logo creation process remain property of tuliplogo.

Can you redesign my existing logo?
Yes, you just need to provide us with the latest version of your logo, and send to us the same information that is required for designing new logo (see above). We will propose some concepts (according to the chosen package) based on your existing logo.
How will I receive my new logo design?
You will receive your new logo by e-mail, provided it is not too big (usually files have less than 2 MB, which is generally acceptable for e-mail attachments). However, we can also put the files in password protected directory on our server, in case the files are too big for email or if you wish so. Then you can download them yourself using any Internet browser.
What other design services can you provide for me?
tuliplogo can also create for you:
  • business cards,
  • letterhead,
  • envelopes,
  • icons,
  • box shots,
  • occasional cards (e.g. Christmas, Easter, Halloween, company anniversary),
  • brochures and leaflets,
  • posters,
  • roll-up stands,
  • banners.
We can provide examples of our portfolio of these products on your request. In addition to this offer, we also deliver other design related services, such as preparation for print shop or consultancy on your corporate image.
What if I am not satisfied with proposed logo?
As we are aware that visual preferences are a subjective matter, we appreciate that you might have different expectations and ideas than the logos we propose. Therefore, we provide several different designs of logo in the first round. In case you do not like any of these designs and decide not to chose any logo, you can resign from your order and your money will be reimbursed, with the exception of fee of $39 (covering the administrative expenses related to the beginning and interruption of the service).

After resignation you can start a round where we can avoid the proposals you did not like originally.

What if I have my own idea for the logo?
You are welcome to provide us with ideas you want us to use in your logo. You can also let us know how strongly we should consider your design idea. Then we can create one or more design proposals based on your idea. The rest of proposals will be independent from your idea so you compare and choose what suits you best.
What is the difference between logo for printing and for web?
Logos that are going to be printed needs to be saved in CMYK color format. They require much higher resolution (300 dpi for raster printing or curves) and need to be saved in certain standard print formats as TIFF, EPS, PDF.

Web logos require a much smaller resolution, because they only need to be displayed on screen (72 dpi). They should be in RGB color format (screen display is RGB color format). You should also know that while converting from RGB to CMYK you may loose some colors (especially bright orange and bright green) and that colors will appear more flat.

What color format do you provide the logos in?
We provide the logo in CMYK (used for printing) and RGB (used for web) colors.



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